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dashboard.audit_logs.yaml
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dashboard.dashboard.yaml
3.33 KB
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dashboard.my_profile.yaml
2.68 KB
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dashboard.staff_directory.yaml
1.08 KB
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dashboard.system_logs.yaml
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emails.banlist.yaml
669 B
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emails.diagnostic.yaml
944 B
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emails.email.yaml
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emails.template.yaml
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forms.yaml
3.87 KB
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install.yaml
2.39 KB
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knowledgebase.canned_response.yaml
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knowledgebase.category.yaml
534 B
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knowledgebase.faq.yaml
880 B
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manage.api_keys.yaml
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manage.custom_list.yaml
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manage.filter.yaml
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manage.helptopic.yaml
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manage.pages.yaml
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manage.schedule.yaml
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manage.sla.yaml
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org.yaml
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settings.agents.yaml
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settings.alerts.yaml
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settings.autoresponder.yaml
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settings.email.yaml
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settings.kb.yaml
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settings.pages.yaml
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settings.system.yaml
9.15 KB
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settings.tasks.yaml
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settings.ticket.yaml
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settings.users.yaml
3.57 KB
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staff.agent.yaml
4.43 KB
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staff.agents.yaml
496 B
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staff.department.yaml
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staff.departments.yaml
972 B
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staff.groups.yaml
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staff.staff_members.yaml
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staff.team.yaml
1.68 KB
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staff.yaml
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tasks.queue.yaml
976 B
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tickets.queue.yaml
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Edit: dashboard.my_profile.yaml
# # This is popup help messages for the Staff Panel -> Dashboard -> My Profile # # Fields: # title - Shown in bold at the top of the popover window # content - The body of the help popover # links - List of links shows below the content # title - Link title # href - href of link (links starting with / are translated to the # helpdesk installation path) # # The key names such as 'helpdesk_name' should not be translated as they # must match the HTML #ids put into the page template. # --- contact_information: title: Contact Information content: > username: title: Username content: > Only those Agents with Admin status may change a username. If you are an Agent with Admin privileges, you may accomplish this by selecting an Agent to edit from the <span class="doc-desc-title">Staff Members</span> table. links: - title: Change a username as an Administrator href: /scp/staff.php config2fa: title: Two Factor Authentication content: > Two Factor Authentication adds an extra layer of security when logging into the helpdesk. Once you correctly submit your username and password, you will need to enter a token to finish logging into the helpdesk. time_zone: title: Time Zone content: > daylight_saving: title: Daylight Saving content: > maximum_page_size: title: Maximum Page Size content: > auto_refresh_rate: title: Auto Refresh Rate content: > default_signature: title: Default Signature content: > default_paper_size: title: Default Paper Size content: > show_assigned_tickets: title: Show Assigned Tickets content: > <p> Enabling this option will override the global setting to hide assigned tickets from the open queues. </p> <p class="info-banner"> <i class="icon-info-sign"></i> This setting is only available when assigned tickets are excluded globally. </p> password: title: Password content: > current_password: title: Current Password content: > new_password: title: New Password content: > confirm_new_password: title: Confirm New Password content: > signature: title: Signature content: > Create an optional <span class="doc-desc-title">Signature</span> that perhaps appears at the end of your Ticket Responses. Whether this <span class="doc-desc-title">Signature</span> appears, or not, depends on the <span class="doc-desc-title">Email Template</span> that will be used in a Ticket Response. links: - title: Create Emails Templates in the Admin Panel href: /scp/templates.php
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