golden hour

/home/doctorbruno/public_html/taeionline.com/support/include/staff

File/Folder	Size	Actions
apikey.inc.php	4.69 KB
apikeys.inc.php	7.6 KB
banlist.inc.php	8.71 KB
banrule.inc.php	2.96 KB
cannedresponse.inc.php	6.09 KB
cannedresponses.inc.php	8.47 KB
categories.inc.php	7.03 KB
category.inc.php	6.51 KB
dashboard.inc.php	6.35 KB
department.inc.php	22.78 KB
departments.inc.php	10.42 KB
directory.inc.php	5.95 KB
dynamic-form.inc.php	15.2 KB
dynamic-forms.inc.php	5.26 KB
dynamic-list.inc.php	11.12 KB
dynamic-lists.inc.php	4.62 KB
email.inc.php	10.47 KB
emails.inc.php	7.03 KB
faq-categories.inc.php	7.13 KB
faq-category.inc.php	3.52 KB
faq-view.inc.php	3.52 KB
faq.inc.php	10.31 KB
filter.inc.php	18.98 KB
filters.inc.php	9.47 KB
footer.inc.php	3.87 KB
header.inc.php	6.02 KB
helptopic.inc.php	20.78 KB
helptopics.inc.php	9.93 KB
index.php	37 B
login.header.php	1.37 KB
login.tpl.php	6.76 KB
org-view.inc.php	4.45 KB
orgs.inc.php	8.57 KB
page.inc.php	7.87 KB
pages.inc.php	7.64 KB
plugin-add.inc.php	1.84 KB
plugin-instance.inc.php	1.31 KB
plugin.inc.php	4.67 KB
plugins.inc.php	5.81 KB
profile.inc.php	20.72 KB
pwreset.login.php	1.77 KB
pwreset.php	1.7 KB
pwreset.sent.php	1.59 KB
queue.inc.php	15.59 KB
queues-ticket.inc.php	4.56 KB
role.inc.php	4.91 KB
roles.inc.php	5.5 KB
schedule.inc.php	4.53 KB
schedules.inc.php	5.34 KB
settings-agents.inc.php	13.15 KB
settings-alerts.inc.php	10.68 KB
settings-autoresp.inc.php	2.48 KB
settings-emails.inc.php	9.88 KB
settings-kb.inc.php	2.18 KB
settings-pages.inc.php	15.32 KB
settings-system.inc.php	22.99 KB
settings-tasks.inc.php	14.99 KB
settings-tickets.inc.php	13.7 KB
settings-users.inc.php	9.36 KB
slaplan.inc.php	5.96 KB
slaplans.inc.php	7.99 KB
staff.inc.php	21.42 KB
staffmembers.inc.php	12.63 KB
syslogs.inc.php	8.58 KB
system.inc.php	7.82 KB
task-view.inc.php	93 B
tasks.inc.php	17.99 KB
team.inc.php	8.76 KB
teams.inc.php	8.14 KB
template.inc.php	7.21 KB
templates	-
templates.inc.php	8.25 KB
ticket-edit.inc.php	8.62 KB
ticket-open.inc.php	23.7 KB
ticket-relations.inc.php	1.27 KB
ticket-tasks.inc.php	7.32 KB
ticket-view.inc.php	70.54 KB
tickets.inc.php	25.45 KB
tpl.inc.php	5.77 KB
user-view.inc.php	9.22 KB
users.inc.php	12.88 KB

Edit: slaplans.inc.php

<?php
if(!defined('OSTADMININC') || !$thisstaff->isAdmin()) die('Access Denied');

$qs = array();
$sortOptions=array(
        'name' => 'name',
        'status' => 'isactive',
        'period' => 'grace_period',
        'created' => 'created',
        'updated' => 'updated'
        );

$orderWays = array('DESC'=>'DESC', 'ASC'=>'ASC');
$sort = ($_REQUEST['sort'] && $sortOptions[strtolower($_REQUEST['sort'])]) ? strtolower($_REQUEST['sort']) : 'name';
if ($sort && $sortOptions[$sort]) {
    $order_column = $sortOptions[$sort];
}

$order_column = $order_column ? $order_column : 'name';

if ($_REQUEST['order'] && isset($orderWays[strtoupper($_REQUEST['order'])])) {
    $order = $orderWays[strtoupper($_REQUEST['order'])];
} else {
    $order = 'ASC';
}

if ($order_column && strpos($order_column,',')) {
    $order_column=str_replace(','," $order,",$order_column);
}
$x=$sort.'_sort';
$$x=' class="'.strtolower($order).'" ';
$page = ($_GET['p'] && is_numeric($_GET['p'])) ? $_GET['p'] : 1;
$count = SLA::objects()->count();
$qstr = '&amp;'. Http::build_query($qs);
$qs += array('sort' => $_REQUEST['sort'], 'order' => $_REQUEST['order']);

$pageNav = new Pagenate($count, $page, PAGE_LIMIT);
$pageNav->setURL('slas.php', $qs);
$showing = $pageNav->showing().' '._N('Service Level Agreement', 'Service Level Agreements', $count);
$qstr .= '&amp;order='.($order=='DESC' ? 'ASC' : 'DESC');
?>
<form action="slas.php" method="POST" name="slas">
    <div class="sticky bar opaque">
        <div class="content">
            <div class="pull-left flush-left">
                <h2><?php echo __('Service Level Agreements');?></h2>
            </div>
            <div class="pull-right flush-right">
                <a href="slas.php?a=add" class="green button action-button"><i class="icon-plus-sign"></i> <?php echo __('Add New SLA Plan');?></a>
                <span class="action-button" data-dropdown="#action-dropdown-more">
                    <i class="icon-caret-down pull-right"></i>
                    <span ><i class="icon-cog"></i> <?php echo __('More');?></span>
                </span>
                <div id="action-dropdown-more" class="action-dropdown anchor-right">
                    <ul id="actions">
                        <li>
                            <a class="confirm" data-name="enable" href="slas.php?a=enable">
                                <i class="icon-ok-sign icon-fixed-width"></i>
                                <?php echo __( 'Enable'); ?>
                            </a>
                        </li>
                        <li>
                            <a class="confirm" data-name="disable" href="slas.php?a=disable">
                                <i class="icon-ban-circle icon-fixed-width"></i>
                                <?php echo __( 'Disable'); ?>
                            </a>
                        </li>
                        <li class="danger">
                            <a class="confirm" data-name="delete" href="slas.php?a=delete">
                                <i class="icon-trash icon-fixed-width"></i>
                                <?php echo __( 'Delete'); ?>
                            </a>
                        </li>
                    </ul>
                </div>
            </div>
        </div>
    </div>
    <div class="clear"></div>
 <?php csrf_token(); ?>
 <input type="hidden" name="do" value="mass_process" >
<input type="hidden" id="action" name="a" value="" >
 <table class="list" border="0" cellspacing="1" cellpadding="0" width="940">
    <thead>
        <tr>
            <th width="4%">&nbsp;</th>
            <th width="38%"><a <?php echo $name_sort; ?> href="slas.php?<?php echo $qstr; ?>&sort=name"><?php echo __('Name');?></a></th>
            <th width="8%"><a <?php echo $status_sort; ?> href="slas.php?<?php echo $qstr; ?>&sort=status"><?php echo __('Status');?></a></th>
            <th><a <?php echo $period_sort; ?> href="slas.php?<?php echo $qstr; ?>&sort=period"><?php echo __('Grace Period (hrs)');?></a></th>
            <th width="15%" nowrap><a <?php echo $created_sort; ?>href="slas.php?<?php echo $qstr; ?>&sort=created"><?php echo __('Date Added');?></a></th>
            <th width="20%" nowrap><a <?php echo $updated_sort; ?>href="slas.php?<?php echo $qstr; ?>&sort=updated"><?php echo __('Last Updated');?></a></th>
        </tr>
    </thead>
    <tbody>
    <?php
        $total=0;
        $ids = ($errors && is_array($_POST['ids'])) ? $_POST['ids'] : null;
        if ($count) {
            $slas = SLA::objects()
                ->order_by(sprintf('%s%s',
                            strcasecmp($order, 'DESC') ? '' : '-',
                            $order_column))
                ->limit($pageNav->getLimit())
                ->offset($pageNav->getStart());

$defaultId = $cfg->getDefaultSLAId();
            foreach ($slas as $sla) {
                $sel=false;
                $id = $sla->getId();
                if($ids && in_array($id, $ids))
                    $sel=true;

$default = '';
                if ($id == $defaultId)
                    $default = '<small><em>(Default)</em></small>';
                ?>
            <tr id="<?php echo $id; ?>">
                <td align="center">
                  <input type="checkbox" class="ckb" name="ids[]" value="<?php echo $id; ?>"
                    <?php echo $sel ? 'checked="checked"' :'' ; ?>>
                </td>
                <td>&nbsp;<a href="slas.php?id=<?php echo $id;
                    ?>"><?php echo Format::htmlchars($sla->getName());
                    ?></a>&nbsp;<?php echo $default; ?></td>
                <td><?php echo $sla->isActive() ? __('Active') : '<b>'.__('Disabled').'</b>'; ?></td>
                <td style="text-align:right;padding-right:35px;"><?php echo $sla->getGracePeriod(); ?>&nbsp;</td>
                <td>&nbsp;<?php echo Format::date($sla->getCreateDate()); ?></td>
                <td>&nbsp;<?php echo Format::datetime($sla->getUpdateDate()); ?></td>
            </tr>
            <?php
            } //end of foreach.
        } ?>
    <tfoot>
     <tr>
        <td colspan="6">
            <?php if ($count) { ?>
            <?php echo __('Select');?>:&nbsp;
            <a id="selectAll" href="#ckb"><?php echo __('All');?></a>&nbsp;&nbsp;
            <a id="selectNone" href="#ckb"><?php echo __('None');?></a>&nbsp;&nbsp;
            <a id="selectToggle" href="#ckb"><?php echo __('Toggle');?></a>&nbsp;&nbsp;
            <?php }else{
                echo __('No SLA plans found' /* SLA is abbreviation for Service Level Agreement */);
            } ?>
        </td>
     </tr>
    </tfoot>
</table>
<?php
if ($count): //Show options..
    echo '<div>&nbsp;'.__('Page').':'.$pageNav->getPageLinks().'&nbsp;</div>';
?>

<?php
endif;
?>
</form>

<div style="display:none;" class="dialog" id="confirm-action">
    <h3><?php echo __('Please Confirm');?></h3>
    <a class="close" href=""><i class="icon-remove-circle"></i></a>
    <hr/>
    <p class="confirm-action" style="display:none;" id="enable-confirm">
        <?php echo sprintf(__('Are you sure you want to <b>enable</b> %s?'),
            _N('selected SLA plan', 'selected SLA plans', 2));?>
    </p>
    <p class="confirm-action" style="display:none;" id="disable-confirm">
        <?php echo sprintf(__('Are you sure you want to <b>disable</b> %s?'),
            _N('selected SLA plan', 'selected SLA plans', 2));?>
    </p>
    <p class="confirm-action" style="display:none;" id="delete-confirm">
        <font color="red"><strong><?php echo sprintf(__('Are you sure you want to DELETE %s?'),
            _N('selected SLA plan', 'selected SLA plans', 2)); ?></strong></font>
    </p>
    <div><?php echo __('Please confirm to continue.');?></div>
    <hr style="margin-top:1em"/>
    <p class="full-width">
        <span class="buttons pull-left">
            <input type="button" value="<?php echo __('No, Cancel');?>" class="close">
        </span>
        <span class="buttons pull-right">
            <input type="button" value="<?php echo __('Yes, Do it!');?>" class="confirm">
        </span>
     </p>
    <div class="clear"></div>
</div>