golden hour

/home/doctorbruno/public_html/taeionline.com/support/include/staff

File/Folder	Size	Actions
apikey.inc.php	4.69 KB
apikeys.inc.php	7.6 KB
banlist.inc.php	8.71 KB
banrule.inc.php	2.96 KB
cannedresponse.inc.php	6.09 KB
cannedresponses.inc.php	8.47 KB
categories.inc.php	7.03 KB
category.inc.php	6.51 KB
dashboard.inc.php	6.35 KB
department.inc.php	22.78 KB
departments.inc.php	10.42 KB
directory.inc.php	5.95 KB
dynamic-form.inc.php	15.2 KB
dynamic-forms.inc.php	5.26 KB
dynamic-list.inc.php	11.12 KB
dynamic-lists.inc.php	4.62 KB
email.inc.php	10.47 KB
emails.inc.php	7.03 KB
faq-categories.inc.php	7.13 KB
faq-category.inc.php	3.52 KB
faq-view.inc.php	3.52 KB
faq.inc.php	10.31 KB
filter.inc.php	18.98 KB
filters.inc.php	9.47 KB
footer.inc.php	3.87 KB
header.inc.php	6.02 KB
helptopic.inc.php	20.78 KB
helptopics.inc.php	9.93 KB
index.php	37 B
login.header.php	1.37 KB
login.tpl.php	6.76 KB
org-view.inc.php	4.45 KB
orgs.inc.php	8.57 KB
page.inc.php	7.87 KB
pages.inc.php	7.64 KB
plugin-add.inc.php	1.84 KB
plugin-instance.inc.php	1.31 KB
plugin.inc.php	4.67 KB
plugins.inc.php	5.81 KB
profile.inc.php	20.72 KB
pwreset.login.php	1.77 KB
pwreset.php	1.7 KB
pwreset.sent.php	1.59 KB
queue.inc.php	15.59 KB
queues-ticket.inc.php	4.56 KB
role.inc.php	4.91 KB
roles.inc.php	5.5 KB
schedule.inc.php	4.53 KB
schedules.inc.php	5.34 KB
settings-agents.inc.php	13.15 KB
settings-alerts.inc.php	10.68 KB
settings-autoresp.inc.php	2.48 KB
settings-emails.inc.php	9.88 KB
settings-kb.inc.php	2.18 KB
settings-pages.inc.php	15.32 KB
settings-system.inc.php	22.99 KB
settings-tasks.inc.php	14.99 KB
settings-tickets.inc.php	13.7 KB
settings-users.inc.php	9.36 KB
slaplan.inc.php	5.96 KB
slaplans.inc.php	7.99 KB
staff.inc.php	21.42 KB
staffmembers.inc.php	12.63 KB
syslogs.inc.php	8.58 KB
system.inc.php	7.82 KB
task-view.inc.php	93 B
tasks.inc.php	17.99 KB
team.inc.php	8.76 KB
teams.inc.php	8.14 KB
template.inc.php	7.21 KB
templates	-
templates.inc.php	8.25 KB
ticket-edit.inc.php	8.62 KB
ticket-open.inc.php	23.7 KB
ticket-relations.inc.php	1.27 KB
ticket-tasks.inc.php	7.32 KB
ticket-view.inc.php	70.54 KB
tickets.inc.php	25.45 KB
tpl.inc.php	5.77 KB
user-view.inc.php	9.22 KB
users.inc.php	12.88 KB

Edit: faq.inc.php

<?php
if (!defined('OSTSCPINC') || !$thisstaff
        || !$thisstaff->hasPerm(FAQ::PERM_MANAGE))
    die('Access Denied');

$info = $qs = array();
if($faq && $faq->getId()){
    $title=__('Update FAQ').': '.$faq->getQuestion();
    $action='update';
    $submit_text=__('Save Changes');
    $info=$faq->getHashtable();
    $info['id']=$faq->getId();
    $info['topics']=$faq->getHelpTopicsIds();
    $info['answer']=$faq->getAnswer();
    $info['notes']=$faq->getNotes();
    $qs += array('id' => $faq->getId());
    $langs = $cfg->getSecondaryLanguages();
    $translations = $faq->getAllTranslations();
    foreach ($langs as $tag) {
        foreach ($translations as $t) {
            if (strcasecmp($t->lang, $tag) === 0) {
                $trans = $t->getComplex();
                $info['trans'][$tag] = array(
                    'question' => $trans['question'],
                    'answer' => $trans['answer'],
                );
                break;
            }
        }
    }
}else {
    $title=__('Add New FAQ');
    $action='create';
    $submit_text=__('Add FAQ');
    if($category) {
        $qs += array('cid' => $category->getId());
        $info['category_id']=$category->getId();
    }
}
//TODO: Add attachment support.
$info=Format::htmlchars(($errors && $_POST)?$_POST:$info, true);
$qstr = Http::build_query($qs);
?>
<form action="faq.php?<?php echo $qstr; ?>" method="post" class="save" enctype="multipart/form-data">
 <?php csrf_token(); ?>
 <input type="hidden" name="do" value="<?php echo $action; ?>">
 <input type="hidden" name="a" value="<?php echo Format::htmlchars($_REQUEST['a']); ?>">
 <input type="hidden" name="id" value="<?php echo $info['id']; ?>">
 <h2><?php echo __('Frequently Asked Questions');?></h2>
<?php if ($info['question']) { ?>
     <div class="faq-title" style="margin:5px 0 15px"><?php echo $info['question']; ?></div>
<?php } ?>
<div>
 <div style="display:inline-block;width:49%">
    <div>
        <b><?php echo __('Category Listing');?></b>:
        <span class="error">*</span>
        <div class="faded"><?php echo __('FAQ category the question belongs to.');?></div>
    </div>
    <select name="category_id" style="width:350px;">
        <option value="0"><?php echo __('Select FAQ Category');?> </option>
<?php foreach (Category::objects() as $C) { ?>
        <option value="<?php echo $C->getId(); ?>" <?php
            if ($C->getId() == $info['category_id']) echo 'selected="selected"';
            ?>><?php echo sprintf('%s (%s)',
                Category::getNameById($C->getId()),
                $C->isPublic() ? __('Public') : __('Private')
            ); ?></option>
<?php } ?>
    </select>
    <div class="error"><?php echo $errors['category_id']; ?></div>

<?php
if ($topics = $thisstaff->getTopicNames()) {
    if (!is_array(@$info['topics']))
        $info['topics'] = array();
?>
    <div style="padding-top:9px">
        <strong><?php echo __('Help Topics');?></strong>:
        <div class="faded"><?php echo sprintf(__('Check all help topics related to %s.'), __('this FAQ article'));?></div>
    </div>
    <select multiple="multiple" name="topics[]" class="multiselect"
        data-placeholder="<?php echo __('Help Topics'); ?>"
        id="help-topic-selection" style="width:350px;">
    <?php foreach ($topics as $topicId => $topic) { ?>
        <option value="<?php echo $topicId; ?>" <?php
            if (in_array($topicId, $info['topics'])) echo 'selected="selected"';
        ?>><?php echo $topic; ?></option>
    <?php } ?>
    </select>
    <script type="text/javascript">
        $(function() { $("#help-topic-selection").select2(); });
    </script>
<?php } ?>
    </div>
 <div style="display:inline-block;width:49%;margin-left:1%;vertical-align:top">
    <div style="padding-top:9px;">
        <b><?php echo __('Listing Type');?></b>:
        <span class="error">*</span>
        <i class="help-tip icon-question-sign" href="#listing_type"></i>
    </div>
    <select name="ispublished">
        <option value="2" <?php echo $info['ispublished'] == 2 ? 'selected="selected"' : ''; ?>>
            <?php echo __('Featured (promote to front page)'); ?>
        </option>
        <option value="1" <?php echo $info['ispublished'] == 1 ? 'selected="selected"' : ''; ?>>
            <?php echo __('Public').' '.__('(publish)'); ?>
        </option>
        <option value="0" <?php echo !$info['ispublished'] ? 'selected="selected"' : ''; ?>>
            <?php echo __('Internal').' '.('(private)'); ?>
        </option>
    </select>
    <div class="error"><?php echo $errors['ispublished']; ?></div>
  </div>
</div>

<ul class="tabs clean" style="margin-top:9px;">
    <li class="active"><a href="#article"><?php echo __('Article Content'); ?></a></li>
    <li><a href="#attachments"><?php echo __('Attachments') . sprintf(' (%d)',
        $faq ? count($faq->attachments->getSeparates('')) : 0); ?></a></li>
    <li><a href="#notes"><?php echo __('Internal Notes'); ?></a></li>
</ul>

<?php
$langs = Internationalization::getConfiguredSystemLanguages();
if ($faq && count($langs) > 1) { ?>
    <ul class="tabs alt clean" id="trans" style="margin-top:10px;">
        <li class="empty"><i class="icon-globe" title="This content is translatable"></i></li>
<?php foreach ($langs as $tag=>$i) {
    list($lang, $locale) = explode('_', $tag);
 ?>
    <li class="<?php if ($tag == $cfg->getPrimaryLanguage()) echo "active";
        ?>"><a href="#lang-<?php echo $tag; ?>" title="<?php
        echo Internationalization::getLanguageDescription($tag);
    ?>"><span class="flag flag-<?php echo strtolower($i['flag'] ?: $locale ?: $lang); ?>"></span>
    </a></li>
<?php } ?>
    </ul>
<?php
} ?>

<div id="trans_container">
<?php foreach ($langs as $tag=>$i) {
    $code = $i['code'];
    if ($tag == $cfg->getPrimaryLanguage()) {
        $namespace = $faq ? $faq->getId() : false;
        $answer = $info['answer'];
        $question = $info['question'];
        $qname = 'question';
        $aname = 'answer';
    }
    else {
        $namespace = $faq ? $faq->getId() . $code : $code;
        $answer = $info['trans'][$code]['answer'];
        $question = $info['trans'][$code]['question'];
        $qname = 'trans['.$code.'][question]';
        $aname = 'trans['.$code.'][answer]';
    }
?>
    <div class="tab_content <?php
        if ($code != $cfg->getPrimaryLanguage()) echo "hidden";
     ?>" id="lang-<?php echo $tag; ?>"
<?php if ($i['direction'] == 'rtl') echo 'dir="rtl" class="rtl"'; ?>
    >
    <div style="margin-bottom:0.5em;margin-top:9px">
        <b><?php echo __('Question');?>
            <span class="error">*</span>
        </b>
        <div class="error"><?php echo $errors['question']; ?></div>
    </div>
    <input type="text" size="70" name="<?php echo $qname; ?>"
        style="font-size:110%;width:100%;box-sizing:border-box;"
        value="<?php echo $question; ?>">
    <div style="margin-bottom:0.5em;margin-top:9px">
        <b><?php echo __('Answer');?></b>
        <span class="error">*</span>
        <div class="error"><?php echo $errors['answer']; ?></div>
    </div>
    <div>
    <textarea name="<?php echo $aname; ?>" cols="21" rows="12"
        data-width="670px"
        class="richtext draft" <?php
list($draft, $attrs) = Draft::getDraftAndDataAttrs('faq', $namespace, $answer);
echo $attrs; ?>><?php echo $draft ?: Format::viewableImages($answer);
        ?></textarea>

</div>
    </div>
<?php } ?>
    </div>
</div>

<div class="tab_content" id="attachments" style="display:none">
    <div>
        <strong><?php echo __('Common Attachments'); ?></strong>
        <div><?php echo __(
            'These attachments are always available, regardless of the language in which the article is rendered'
        ); ?></div>
        <div class="error"><?php echo $errors['files']; ?></div>
        <div style="margin-top:15px"></div>
    </div>
    <?php
    print $faq_form->getField('attachments')->render(); ?>

<?php if (count($langs) > 1) { ?>
    <div style="margin-top:15px"></div>
    <strong><?php echo __('Language-Specific Attachments'); ?></strong>
    <div><?php echo __(
        'These attachments are only available when article is rendered in one of the following languages.'
    ); ?></div>
    <div class="error"><?php echo $errors['files']; ?></div>
    <div style="margin-top:15px"></div>

<ul class="tabs alt clean">
        <li class="empty"><i class="icon-globe" title="This content is translatable"></i></li>
<?php foreach ($langs as $lang=>$i) { ?>
        <li class="<?php if ($i['code'] == $cfg->getPrimaryLanguage()) echo 'active';
?>"><a href="#attachments-<?php echo $i['code']; ?>">
    <span class="flag flag-<?php echo $i['flag']; ?>"></span>
    </a></li>
<?php } ?>
    </ul>
<?php foreach ($langs as $lang=>$i) {
    $code = $i['code']; ?>
    <div class="tab_content" id="attachments-<?php echo $i['code']; ?>" <?php if ($i['code'] != $cfg->getPrimaryLanguage()) echo 'style="display:none;"'; ?>>
    <div style="padding:0 0 9px">
        <strong><?php echo sprintf(__(
            /* %s is the name of a language */ 'Attachments for %s'),
            Internationalization::getLanguageDescription($lang));
        ?></strong>
    </div>
    <?php
    print $faq_form->getField('attachments.'.$code)->render();
    ?></div><?php
    }
} ?>
<div class="clear"></div>
</div>

<p style="text-align:center;">
    <input type="submit" name="submit" value="<?php echo $submit_text; ?>">
    <input type="reset"  name="reset"  value="<?php echo __('Reset'); ?>" onclick="javascript:
        $(this.form).find('textarea.richtext')
            .redactor('deleteDraft');
        location.reload();" />
    <input type="button" name="cancel" value="<?php echo __('Cancel'); ?>" onclick='window.location.href="faq.php?<?php echo $qstr; ?>"'>
</p>
</form>