golden hour

/home/doctorbruno/public_html/taeionline.com/support/include

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ajax.filter.php	874 B
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ajax.orgs.php	11.73 KB
ajax.plugins.php	2.15 KB
ajax.schedule.php	4.29 KB
ajax.search.php	12.72 KB
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ajax.staff.php	11.62 KB
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api.cron.php	1.06 KB
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class.2fa.php	7.76 KB
class.ajax.php	1.45 KB
class.api.php	15.31 KB
class.app.php	1.49 KB
class.attachment.php	6.95 KB
class.auth.php	50.73 KB
class.avatar.php	6.44 KB
class.banlist.php	2.58 KB
class.base32.php	4.07 KB
class.businesshours.php	7.08 KB
class.canned.php	9.05 KB
class.captcha.php	1.73 KB
class.category.php	11.14 KB
class.charset.php	3.41 KB
class.cli.php	9.48 KB
class.client.php	15.39 KB
class.collaborator.php	5.65 KB
class.company.php	2.65 KB
class.config.php	60.36 KB
class.controller.php	1.15 KB
class.cron.php	3.6 KB
class.crypto.php	18.92 KB
class.csrf.php	2.38 KB
class.dept.php	33.21 KB
class.dispatcher.php	7.12 KB
class.draft.php	6.23 KB
class.dynamic_forms.php	64.98 KB
class.email.php	49 KB
class.error.php	1.69 KB
class.export.php	32.92 KB
class.faq.php	15.05 KB
class.file.php	34.59 KB
class.filter.php	31.9 KB
class.filter_action.php	23.67 KB
class.format.php	44.3 KB
class.forms.php	195.58 KB
class.http.php	7.16 KB
class.i18n.php	24.28 KB
class.import.php	6.9 KB
class.json.php	2.71 KB
class.knowledgebase.php	5.8 KB
class.list.php	42 KB
class.lock.php	4.05 KB
class.log.php	1.55 KB
class.mail.php	35.76 KB
class.mailer.php	25.75 KB
class.mailfetch.php	9.72 KB
class.mailparse.php	30.99 KB
class.message.php	6.42 KB
class.migrater.php	5.2 KB
class.misc.php	7.5 KB
class.model.php	2.3 KB
class.nav.php	14.15 KB
class.note.php	2.39 KB
class.oauth2.php	4.04 KB
class.organization.php	22.45 KB
class.orm.php	120.9 KB
class.osticket.php	20.64 KB
class.ostsession.php	21.86 KB
class.page.php	10.59 KB
class.pagenate.php	5.53 KB
class.passwd.php	1.21 KB
class.pdf.php	3.83 KB
class.plugin.php	36.13 KB
class.priority.php	1.81 KB
class.queue.php	103.51 KB
class.report.php	11.76 KB
class.role.php	11.27 KB
class.schedule.php	46.28 KB
class.search.php	61.66 KB
class.sequence.php	7.27 KB
class.session.php	19.25 KB
class.setup.php	3.55 KB
class.signal.php	4.16 KB
class.sla.php	9.11 KB
class.staff.php	60.21 KB
class.task.php	56.21 KB
class.team.php	12.31 KB
class.template.php	23.45 KB
class.thread.php	108.96 KB
class.thread_actions.php	17.08 KB
class.ticket.php	167.39 KB
class.timezone.php	21.94 KB
class.topic.php	20.06 KB
class.translation.php	34.79 KB
class.upgrader.php	13.76 KB
class.user.php	43.4 KB
class.usersession.php	7.55 KB
class.util.php	10.07 KB
class.validator.php	12.94 KB
class.variable.php	11.93 KB
class.xml.php	3.23 KB
class.yaml.php	1.15 KB
cli	-
client	-
config	-
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htmLawed.php	53.53 KB
html2text.php	33.71 KB
i18n	-
index.php	37 B
laminas-mail	-
mpdf	-
mysqli.php	9.55 KB
ost-config.php	5.63 KB
ost-sampleconfig.php	6.24 KB
pear	-
plugins	-
staff	-
tnef_decoder.php	19.82 KB
upgrader	-

Edit: class.businesshours.php

<?php
/*********************************************************************
    class.businesshours.php

Peter Rotich <peter@osticket.com>
    Copyright (c)  2019 osTicket
    http://www.osticket.com

Released under the GNU General Public License WITHOUT ANY WARRANTY.
    See LICENSE.TXT for details.

vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/

include_once INCLUDE_DIR.'class.schedule.php';

/*
 * BusinessHours utility class
 *
 */
class BusinessHours {

// Schedule
    protected $schedule;

// Options
    protected $options;

// Occurrence buckets
    protected $workhours;
    protected $holidays;

// Timeline log
    protected $timeline;

function __construct(BusinessHoursSchedule $schedule,
            $options=array()) {

$this->schedule = $schedule;
        $this->options = $options;
    }

function __onload() {
        $this->workhours = array();
        $this->holidays = array();
        $this->timeline = array();
    }

public function getSchedule() {
        return $this->schedule;
    }

// Intitialize occurrenses buckets
    private function initOccurrences(Datetime $date, $grace_period_hrs=72) {

$dt = clone $date;
        // Start from next day if current date is already processed
        if (isset($this->workhours[$dt->format('Y-m-d')]))
            $dt->modify('+1 day');

// Apply grace period
        $period =  clone $dt;
        $period->modify("+$grace_period_hrs hour");

// Reset occurrense buckets
        $this->workhours = $this->holidays = array();
        // Init workhours
        foreach ($this->getSchedule()->getEntries() as $entry)
            $this->workhours += $entry->getOccurrences($dt,
                    $period->format('Y-m-d'));
        ksort($this->workhours);
        // Init holidays taking into account end date of the workhours in
        // the current scope.
        $enddate = array_pop(array_keys($this->workhours));
        foreach ($this->getSchedule()->getHolidaysSchedules() as $schedule) {
            foreach ($schedule->getEntries() as $entry)
                $this->holidays += $entry->getOccurrences($dt, $enddate);
        }
        ksort($this->holidays);

// Return number of work hours occurrences
        return count($this->workhours);
    }

// Add requesed Working Hours to a given date in accordance to schedule
    public function addWorkingHours(Datetime $date, $hours, &$auditlog=array()) {

// We ain't doing shit without hours
        if (!$hours || !is_numeric($hours))
            return $date;

// If the schedule has no entries then return false - indicating an
        // error to the caller
        if (!$this->getSchedule()->getNumEntries())
            return false;

// Set timezone to schedule's one
        $date->setTimezone($this->getSchedule()->getDatetimeZone());
        $this->timeline(sprintf('*** Add %d Working Hours to %s ***',
                 $hours, $date->format('Y-m-d H:i:s')));
        $seconds = $hours*3600; // Requested hours in seconds
        $_seconds = 0; // Bucker to collect working hours in seconds
        while ($_seconds < $seconds) {
            // Initialize occurrences of schedule entries from this date.
            if (!$this->initOccurrences($date))
                break;
            // Loop thro' business hours while accounting for requested
            // working hours
            foreach ($this->workhours as $d => $e) {
                $partial = false;
                // Handle edge case where we're starting with a date that
                // might or not be within Schedule Entry hours.
                if ($d == $date->format('Y-m-d')) {
                    // If it's after hours then continue to the next working
                    // day
                    if ($e->isAfterHours($date))
                        continue;

// If we're already into the day then we need to do
                    // partial / remaining hours
                    if (!$e->isBeforeHours($date))
                        $partial = true;

} elseif (strtotime("$d ".$e->getEndsTime()) <
                           $date->getTimestamp()) {
                    // Entry is out of scope
                    continue;
                }

// Handle holidays - if within scope of current work day
                $leadtime =0;
                if (($holiday=$this->holidays[$d])) {
                    $this->timeline(sprintf('%s -> Skip %f Holiday Hours from %s [%s]',
                            $d,
                            $holiday->getHours(),
                            $holiday->getSchedule()->getName(),
                            $holiday->getDesc()));

//Move the date to end of the day of the holiday
                    $date->modify("$d ".$holiday->getEndsTime());
                    // If the holiday is a full day then assume the day is a goner
                    if ($holiday->isFullDay()) continue;
                    $partial = true;
                    // See if we need to recover any time prior to start of
                    // holiday e.g if the day starts at 8am but the  holiday
                    // starts at 10am. Not typical but I foresee people
                    // using holiday concept to account for lunch hours.
                    $hstarts = strtotime($holiday->getStartsTime());
                    $dstarts = strtotime($e->getStartsTime());
                    if ($hstarts > $dstarts)
                        $leadtime = $hstarts-$dstarts;
                }

// Add time to the bucket.
                $time = $partial ? ($e->diffTime($date) + $leadtime) : $e->diff();
                $_seconds += $time;
                // Advance the date to end of this business day
                $date->modify("$d ".$e->getEndsTime());
                $this->timeline(sprintf('%s -> Apply %f Working Hours from %s
                        - %s (%d)',
                        $d, $time/3600, $e->getName(),
                        $date->format('Y-m-d H:i:s'),
                         ($_seconds/3600)));
                // Back track if the quota is met and break out of the loop.
                if ($_seconds > $seconds) {
                    // TODO: Guard aganist backtracking to non working
                    // hours.
                    $time = intval(round(($_seconds-$seconds)));
                    $interval = new DateInterval('PT'.$time.'S');
                    $date->sub($interval);
                    $this->timeline(sprintf('%s -> Backtrack %f Hours  %s (%s)',
                            $d, ($time)/3600,
                            $date->format('Y-m-d H:i:s'), ($seconds/3600)));
                    break;
                }
            }
        }
        $this->timeline(sprintf('*** Final Datetime  %s ***',
                $date->format('Y-m-d H:i:s')));

return $date;
    }

// Log of the timeline for audit purposes
    private function timeline($log) {
        $this->timeline[] = $log;
    }

public function getTimeline() {
        return $this->timeline;
    }
}